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Marketing on the Web


The rapid growth of the Internet and online services that has been witnessed worldwide will soon find us all living in a society where an online connection will be as common and necessary as a telephone.

The Internet is the future of marketing and communication - giving businesses access to a massive potential market of millions of people worldwide and a cost-effective means of communicating with prospects and customers.


Effective marketing on the web consists of:

• Having a professional, user-friendly website

• Listing that website with online directories and search indexes

• Using referral programs to promote products and services

• Using e-mail to promote, follow-up and respond to customer needs

• Using online marketing materials to boost and supplement traditional advertising and marketing methods


"Smaller companies often assume a Web site is just a solution for marketing their business. This isn't true at all. Rather, a Web site should act like a friendly staff member.

Most successful Web sites out there act as a help desk or a salesperson. They should help a company field incoming calls, handling easy questions like driving directions or price list or show schedules, so that the live staff can be freed up to do more "real" work. That's much different than just marketing your company to the world."

Quote from: Business Week Online: February 5, 2001 Issue

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